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	<title>Comments on: What Are Your Customers Saying</title>
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	<link>http://dankennedy.com/blog/small-business-marketing-strategies/what-are-your-customers-saying/</link>
	<description>Small Business Marketing &#124; Marketing for Small Business</description>
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		<title>By: Do You Go The Extra Mile &#124; Small Business Marketing Blog &#124; Glazer-Kennedy Insiders Circle</title>
		<link>http://dankennedy.com/blog/small-business-marketing-strategies/what-are-your-customers-saying/comment-page-1/#comment-3305</link>
		<dc:creator>Do You Go The Extra Mile &#124; Small Business Marketing Blog &#124; Glazer-Kennedy Insiders Circle</dc:creator>
		<pubDate>Fri, 06 Aug 2010 14:10:06 +0000</pubDate>
		<guid isPermaLink="false">http://dankennedy.com/blog/?p=1741#comment-3305</guid>
		<description>[...] I want to talk with about why and how to go the extra mile as a customer service diplomat and to do so let me introduce an author&#8230; Doctor Napoleon Hill and an incredibly successful [...]</description>
		<content:encoded><![CDATA[<p>[...] I want to talk with about why and how to go the extra mile as a customer service diplomat and to do so let me introduce an author&#8230; Doctor Napoleon Hill and an incredibly successful [...]</p>
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		<title>By: 5 Customer Contact Guidelines &#124; Small Business Marketing Blog &#124; Glazer-Kennedy Insiders Circle</title>
		<link>http://dankennedy.com/blog/small-business-marketing-strategies/what-are-your-customers-saying/comment-page-1/#comment-3295</link>
		<dc:creator>5 Customer Contact Guidelines &#124; Small Business Marketing Blog &#124; Glazer-Kennedy Insiders Circle</dc:creator>
		<pubDate>Thu, 05 Aug 2010 14:13:31 +0000</pubDate>
		<guid isPermaLink="false">http://dankennedy.com/blog/?p=1741#comment-3295</guid>
		<description>[...] Picking up with the important topic of Customer Service Diplomacy, I&#8217;d like to give you five simple success guidelines for your contact with customers. You [...]</description>
		<content:encoded><![CDATA[<p>[...] Picking up with the important topic of Customer Service Diplomacy, I&#8217;d like to give you five simple success guidelines for your contact with customers. You [...]</p>
]]></content:encoded>
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		<title>By: Your Customers Perception IS Reality &#124; Small Business Marketing Blog &#124; Glazer-Kennedy Insiders Circle</title>
		<link>http://dankennedy.com/blog/small-business-marketing-strategies/what-are-your-customers-saying/comment-page-1/#comment-3270</link>
		<dc:creator>Your Customers Perception IS Reality &#124; Small Business Marketing Blog &#124; Glazer-Kennedy Insiders Circle</dc:creator>
		<pubDate>Mon, 02 Aug 2010 13:49:58 +0000</pubDate>
		<guid isPermaLink="false">http://dankennedy.com/blog/?p=1741#comment-3270</guid>
		<description>[...] up with the topic of Customer Service Diplomacy that we began a few days ago in my last post about what your customers are saying. In fact, let&#8217;s get right to the third fact uncovered by all our research. This begins to [...]</description>
		<content:encoded><![CDATA[<p>[...] up with the topic of Customer Service Diplomacy that we began a few days ago in my last post about what your customers are saying. In fact, let&#8217;s get right to the third fact uncovered by all our research. This begins to [...]</p>
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		<title>By: DeAnna Troupe, Small Business Training Lady</title>
		<link>http://dankennedy.com/blog/small-business-marketing-strategies/what-are-your-customers-saying/comment-page-1/#comment-3269</link>
		<dc:creator>DeAnna Troupe, Small Business Training Lady</dc:creator>
		<pubDate>Mon, 02 Aug 2010 10:02:54 +0000</pubDate>
		<guid isPermaLink="false">http://dankennedy.com/blog/?p=1741#comment-3269</guid>
		<description>This is an excellent reminder to always provide the best service you can to your customers!</description>
		<content:encoded><![CDATA[<p>This is an excellent reminder to always provide the best service you can to your customers!</p>
]]></content:encoded>
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		<title>By: Rob Anspach</title>
		<link>http://dankennedy.com/blog/small-business-marketing-strategies/what-are-your-customers-saying/comment-page-1/#comment-3266</link>
		<dc:creator>Rob Anspach</dc:creator>
		<pubDate>Sun, 01 Aug 2010 18:34:47 +0000</pubDate>
		<guid isPermaLink="false">http://dankennedy.com/blog/?p=1741#comment-3266</guid>
		<description>...if most businesses recognized the fact they make more money through referrals than from direct media (advertising) they would change their business practices in a heartbeat. A &quot;by referral only&quot; business will take time to implement but in the long term will provide a hugely successful money making machine.</description>
		<content:encoded><![CDATA[<p>&#8230;if most businesses recognized the fact they make more money through referrals than from direct media (advertising) they would change their business practices in a heartbeat. A &#8220;by referral only&#8221; business will take time to implement but in the long term will provide a hugely successful money making machine.</p>
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		<title>By: Charles Ra</title>
		<link>http://dankennedy.com/blog/small-business-marketing-strategies/what-are-your-customers-saying/comment-page-1/#comment-3263</link>
		<dc:creator>Charles Ra</dc:creator>
		<pubDate>Sat, 31 Jul 2010 16:49:00 +0000</pubDate>
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		<description>word-of-mouth advertising and is widely recognized as the most effective kind of advertising of all. yes indeed Dan,</description>
		<content:encoded><![CDATA[<p>word-of-mouth advertising and is widely recognized as the most effective kind of advertising of all. yes indeed Dan,</p>
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