Policies and Procedures

Hours of Operation
  • GKIC corporate office is open Monday - Friday 9:00 AM to 5:00 PM CST
  • GKIC shipping department is open Monday - Friday 9:00 AM to 5:00 PM CST
  • We close for all government observed holidays

 

Billing Address
  • We will ship to a different address other than the billing address when indicated on the order form

 

Overnight Shipments
  • All orders will ship the following business day. We will not overnight ship any orders

 

Undeliverable Packages
  • Packages that are returned to us as undeliverable are issued a full refund
  • We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order by contacting us at 1-800-871-0147 or This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Cancellations
  • Cancellations must be made within 24 hours of placing the order or before the order ships
  • If a cancellation is placed within 24 hours and the order has not shipped, a refund will be issued by the method the order was originally charged
  • All refunds will be processed within 7 days
  • If a cancellation is placed after the order ships it is up to the customer to refuse the package. Once the refused package is received to the refund department a full refund will be processed (less shipping and handling) within 7 days of receipt of the refused package
  • GKIC reserves the right to cancel any order at any time if company sees fit

 

Returns
  • All package contents must be in "as new" condition and all items must be delivered in a single package in order to be refunded
  • 100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee
  • Customers must contact our support department for a RMA (Returned Merchandise Authorization) Number. This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted
  • Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds can only be refunded by the method the order was originally charged
  • Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. The money back guarantee is void after a customer has used it for one specific product more than twice
  • Shipping of the product from GKIC will not be refunded
  • Shipping of the product to the GKIC Refund Department will not be compensated
  • To ensure that your product is not lost or damaged, we strongly recommend sending the product via a courier that can insure and provide you with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund. Valid proof of returning a product includes: either delivery confirmation or signature
  • FOR GKIC MEMBERSHIPS/SUBSCRIPTIONS ONLY:. You may cancel a subscription at any time by going to www.gkic.com/member-management or contacting our office at 1-800-871-0147
  • Due to loss or missing or slow mail, we will honor any package that is postmarked for up to 60 days from the original date of purchase

Excluded items from GKIC 365 day No Hassle Return Policy.

From time to time GKIC provides our members access to certain products and services that are provided in conjunction with and through outside sources. These products are referred to has: Product Launch Products, Outside Speak Products and Mentoring Products. These items fall under different Guarantee Programs.

Product Launches are GKIC Products that are sold for a defined period of time and not sold through our ONLINE store during that time. We refer to those products as Product Launches. These include but are not only i.e.: Dan Kennedy Game Changer DNA, Renegade Millionaire Mindset Program and the Ultimate Lead Generation Machine. These products fall under a 30 day money back guarantee. Secondly, products that are purchased at GKIC Events from outside speakers only have a 60 day money back guarantee, these are products that also are not sold through GKIC's Online Store. Finally, any and all Mentoring Program: 90 Day Business Transformation, Magnetic Marketing Mentoring, MaxMentoring, A-Z Mentoring all have a 30 day money back guarantee.

 

International Shipments
  • Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations
  • We cannot ship to APO/FPO addresses
  • International customers are responsible for all additional fees acquired through customs

 

Customer Service:

If you have questions or comments regarding GKIC products, please email us at: This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-800-871-0147.